Junior System Analyst (Hybrid)
Taguig, National Capital Region
Posted 15 days ago
- Company:
- Nityo Infotech
- Company Description:
- Nityo Infotech is a global technology services company headquartered in the United States. The company offers services such as consulting, technology outsourcing, and staffing solutions across various industries, including banking, healthcare, and telecommunications. Nityo Infotech has a presence in several countries and serves clients worldwide.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
— Bachelor’s Degree in IT, Computer Science, or related fields
— At least 6 months - 1 year of relevant experience
— Skills: Unix, Shell Scripting, Python, SQL, XML, Analytical Thinking, Java (optional)
Responsibilities:
— Handle customer complaints (Incidents) and user requests (Service Requests) daily
— Analyze and resolve issues using the provided tools and knowledge transfer
— Automate recurring incidents/SRs to reduce turnaround time
— Provide critical support and participate in on-call shifts during deployments or major production issues