Quality Assurance Specialist (BPO)
Mandaluyong City, National Capital Region
Posted 17 days ago
- Company:
- Solid Lyndelle Manpower Services Inc.
- Company Description:
- We are a thriving and rising organization that makes every job finder's dream come true. We make sure that they would get the role that they need in a timely manner. We work efficiently and in a swift manner to get the role suited for your profile.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 100
Job Description
New Education Relief (NER) is Urgently Hiring for Processors/Back-Office Support Staff
Join our Team!!!
Start ASAP! (Las Piñas work location - near Alabang)
Willing to work on-site
Willing to work at Night Shift
Fixed Weekends Off!
Duties and Responsibilities:
Participates in the design of call monitoring formats and quality standards.
Performs call monitoring and provides trend data to the site management team.
Uses quality monitoring data management system to compile and track performance at team and individual level.
Performs monitors of customer care email responses.
Participates in customer and client listening programs to ide
- Salary:
- 40.000,00 ₱ Monthly