Trainer (start ASAP)

Taguig, National Capital Region

Posted yesterday

Company:: Quess Philippines Corp.
Company Description:: Quess Corp Limited (Quess) is India’s leading business services provider, leveraging our extensive domain knowledge and future-ready digital platforms to drive client productivity through outsourced solutions. We provide a host of technology-enabled staffing and managed outsourcing services across processes such as sales & marketing, customer care, after-sales service, back office operations, telecom operations, manufacturing operations, facilities and security management, HR & F&A operations, IT & mobility services, etc. Our passion for delivering exceptional services, augmented by proprietary digital platforms, has strongly established our credentials as India’s largest employer in the private sector and the biggest integrated business services provider in the country. With 550,000+ employees spread across 9 countries, we serve over 3,000 clients. We are proud to achieve this success as a 15-year old start-up. PURPOSE To build a leading institution that drives productivity for clients by outsourcing and optimising their key business processes and to be the preferred firm for employees, customers and investors alike A core value driving our business is constantly making the workforce more productive. Our business strategy is aligned with this, including training and skill development for better employability, helping job seekers easily find employment opportunities, digitising workflows, and providing social security benefits to a wider employable population. Established in 2007 and headquartered in Bengaluru, Quess today has an unmatched geographic presence and scale with more than 96 offices across India, South East Asia, North America and the Middle East, backed by technology intensity and domain specialization to create exceptional service experiences.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 8

Job Description

Essential Functions/Responsibilities
- Conducts the necessary training to all associates within the organization
- Apply communications and training techniques to facilitate the appropriate use of knowledge resources in Allsec’s business activities by coordinating and/or facilitating end-user learning sessions.
- Maintain a relevant repository of re-usable communication and training material
- Identify, coordinate and implement initiatives related to learning/knowledge and ongoing floor support
- Performs Monitoring and provides feedback to the Management Team and to the Client
- Participates and coordinates in Quality Calibration Sessions with the clients and the management team
- Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet requirements and needs
- Identify, coordinate and implement initiatives related to learning/knowledge and ongoing floor support
- Adhere to all HIPAA guidelines and policies
- Perform other projects and duties as required

Qualifications
- Candidate must be a high school graduate, senior high school graduate, associate graduate, and/or college level
- Candidate must have one to two years of experience in healthcare account and Trainer role
- Excellent communication skills, both in written and oral
- Must be willing to work on a shifting schedule and work on-site in Market! Market! BGC

Exciting benefits await you!
- Non-taxable allowance
- HMO Coverage upon hire
- Vacation Leaves up to 24 credits
- Sick Leave Conversion
- Group Accident Insurance

Job Types: Permanent, Full-time
Salary: Php35,000.00 - Php40,000.00 per month

Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Opportunities for promotion
- Promotion to permanent employee

Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Night shift
- Overtime
- Rotational shift

Supplemental pay types:
- 13th month salary
- Overtime pay

Experience:
- Trainer: 2 years (Preferred)
- BPO: 2 years (Preferred)