Customer Service Representative

davao city, Davao del Sur

Posted more than 30 days ago

Company:: National Bookkeeping and Management System Inc.,
Company Description:: National Bookkeeping & Management Systems, Inc. is a tech company that specializes in delivering superior service in the payment industry. We believe that payment services are accessible regardless of what industry you're in, whether it be high-risk or low-risk. Every business deserves the best for them to reach their full potential. And that's where we come in. We provide the best, personalized payment services that would suit your particular needs as a low-risk or high-risk industry. Our mission is to make payment processing easy and hassle-free for all merchants. We aim to provide the best solutions for any legal business anywhere in the world.
Contract Type:: Temporary
Experience Required:: No Experience
Education Level:: Senior High School
Gender:: Female
Number of vacancies:: 4

Job Description

We are looking for a competent and customer-focused individual to join our team. As a Customer service Representative, you will be responsible for providing superior customer service by responding to inquiries, resolving problems, and ensuring a positive customer experience. You will serve as the main point of contact for consumers and play a vital role in ensuring their satisfaction.

Responsibilities of Chat Support Associates:

1. Responding to Customer Inquiries: Engage customers in real-time chat conversations, providing prompt and accurate responses to their inquiries, concerns, and requests.

2. Assist consumers with troubleshooting technical issues, product inquiries, and service-related issues. Analyze problems, ask penetrating questions, and lead customers through the implementation of step-by-step solutions.

3. Providing Product/Service Information: Provide comprehensive information about a product or service's attributes, pricing, specifications, and availability. Assist consumers in making informed purchase decisions by supplying accurate and pertinent information.

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