L1 Infra Operations Support Analyst - Remote

Quezon City, National Capital Region

Posted 11 days ago

Company:: Nityo Infotech Services Philippines Inc.
Company Description:: Nityo is a global provider of IT services and end-to-end solutions designed to help clients improve their competitiveness and efficiency. Nityo has operations in 11 countries across the Globe (North America, Canada, United Kingdom, South Africa, Australia, Japan, Singapore, India, Malaysia, Thailand and Philippines). Its portfolio of solutions and services would include: Outsourcing; System Integration; Application Software Development; Consulting; Quality Assurance and Training. Nityo provides services to several local and multinational clients including those coming from Fortune-Global 1000 companies on Commercial, Industrial and Government sectors with key vertical markets such as: financial, life sciences, healthcare, telecommunications, utilities and independent software vendors.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

Location: Quezon City (WFH, but must be amenable to work onsite if needed)

Schedule: Shifting

Qualifications:
- Obtained a Bachelor's Degree
- At least 1 years experience in supporting Infra Operations
- Must have LINUX OS experience
- Familiar with Ticketing Tools

Job Summary:
- Provide IT Operational Support to the Business and monitoring the Infrastructure and Services 24/7 shifting schedule, remotely connected through the Internet.
- The Infrastructure & Operations support analyst will remotely monitor, respond, escalate, report, and record infrastructure and operations equipment and resources status and availability. These infrastructure and operations equipment and resources can be with the client or a provider of the client or the partner. The tools and methods to be used will depend on the client or the partner.