Field Collection Officer (NCR) Urgent Hiring
Metro Manila, National Capital Region
Posted 12 days ago
- Company:
- BillEase
- Company Description:
- BillEase offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name — BillEase, a combination of "bill" and "ease," pronounced ‘bilis,’ which means speed or swiftness in Filipino.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
BillEase offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name BillEase, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.
The Role
Contacts delinquent customers to discuss account status.
Inform and assess the customers story and suggest a beneficial solution.
Follow up on repayments promises customers of past due payment.
Identify and escalate uncooperative customers to Legal.
Updates customer records based on agreed new promises and next steps.
Provide daily and weekly updates on collection status and overall developments.
Recommend areas for improvements in system and process for collections.
The Ideal Candidate
Candidate must be residing in Dasmarinas, Bacoor, Imus, General Trias, Tanza, Silang, Trece Martires, Gen Mariano Alvarez
Similar field collection experience is required
Has a valid/updated Driving License and should own a motorcycle
Computer literate