Sales Supervisor in QC

Full-time
DUTIES & RESPONSIBILITIES
 Understand customer needs and offer solutions and support
 Organize and coordinate medical sales representatives schedules
 Research potential leads from business directories, web searches, or digital resources
 Train new sales representatives
 Receive and report on all sales leads
 Supervise sales representatives and assistants
 Answer potential customer questions and follow-up call questions
 Work with sales team when closing sales
 Track weekly, monthly, and quarterly performance and sales metrics
 Meet all sales quotas and goals
 Assist medical sales representatives and team to meet and exceed goals

QUALIFICATIONS:
 High school degree or equivalent; Bachelors degree in business administration, business, or related field preferred
 Two (2) years previous experience in customer support, client services, sales, or a related field
 Demonstrated and proven sales results
 Basic computer skills and experience with tracking and recording call information, filing documents, or updating
customer profiles/accounts; may include entering and tracking merchandise, scheduling with Microsoft Office
Suite or similar software
 Focused on customer service
 Excellent verbal and written communication skills
 Persuasive and goal-oriented
 In-depth understanding of company services and its position in the market
 Excellent customer care and focus; ability to assess customers' needs and provide correct answer, path,
troubleshooting, or method for a positive customer experience
 Ability to multitask, prioritize, and manage time efficiently
 Supervise the activities of the sales team including marketing activities like product activations.
 Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
 Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and
new customers’ on-boarded reports.
 Prepare sales presentations and other sales tools.
 Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide
feedback.
 Initiate sales activities, strategies, and sales plans required to build brand visibility.
 Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and
professional character.
 Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
 Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
 Attend trade shows and other marketing events and represent the organization.
 Evaluate the performance of the sales team and seek ways to improve the team’s performance.
 Identify the trends in the market, both current, and future that are likely to affect the performance of the
organization.
 Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.
Skills/Abilities/Knowledge
 Bachelor’s degree in a business-related course with emphasis on marketing.
 Proven work experience in marketing and achieving set targets.
 Excellent communication skills, both written and verbal communication.
 Ability to lead and motivate a sales team, and put in place measures to retain a great team.
 Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
 Excellent selling skills, people-oriented, and ability to motivate a team.
 Ability to identify potential areas of growth and identify new business partnership opportunities.
 Strong organization skills and multi-tasking skills.

SALARY RANGE: 35,000 (minimum)