Customer Service Representative

n, National Capital Region
Posted 7 days ago
Company:
Cyberbacker Careers
Company Description:
CYBERBACKER offers a variety of job opportunities in various fields and business departments that could be a perfect fit for your skills and qualifications.
Contract Type:
Remote
Experience Required:
1 year
Education Level:
Bachelor’s Degree
Gender:
Any
Number of vacancies:
88

Job Description

Responsibilities: (Concierge Backer)

Act as the first point of contact for the business, addressing inquiries from clients, partners, and the public with professionalism and courtesy.
Provide callers and visitors with detailed information about the business’s products, services, and operational policies.
Efficiently route inquiries to the appropriate department or individual, ensuring a seamless communication flow.
Maintain an up-to-date knowledge base of the business’s offerings, events, and updates to inform and assist contacts accurately.
Record interactions and feedback from contacts, reporting insights to relevant departments to improve business operations and customer satisfaction.
Manage and update contact information and communication logs to ensure accurate records are kept for follow-up and analysis.
Collaborate with various departments to resolve queries, facilitate services, and enhance the overall experience of business contacts.

Here's a glimpse of what awaits you at Cyberbacker:

No Work Experience Required
100% Permanent work from home
Earn up to $1,500
Be trained with allowance
Job Security & Stability
Obtainable Promotion
Experience Profit Share Monthly
In-House Medical Assistance Program (Healthcare Benefit)
Opportunity for an all-expense paid trip to the USA

We look forward to hearing from you soon and potentially welcoming you aboard.

NOTE: You will receive email for application invite within 24hrs.

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