Technical Support and End User Services Manager

San Juan, National Capital Region

Posted 6 days ago


Company:: Dempsey Resource Management Inc.
Company Description:: Dempsey Resource Management Inc. (DEMPSEY) is an executive search and referral services company. We do assist our client companies in the sourcing of competent and qualified candidates to fill up various job positions in their organization. The job positions we are targeting for our referred candidates are those intended for direct hiring by our clients.
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

DIRECT HIRING!

Candidate must possess at least Bachelor's/College Degree in Computer Science, Computer Engineering or related IT course from a Reputable College / University.
At least 2 years of experience in a related function is required. Experience in remote desktop and onsite technical assistance is required. Provide/demonstrate at least 2 years leadership experience with an ability to head and direct technical support teams.
Excellent analytical and problem solving skills, combined with the ability to provide quick resolution to problems.
Has project management skills, must be research, goal and result oriented, excellent verbal and written communication, should be able to effectively communicate with technical & non-technical people.
Can work with minimal supervision and must be willing to work long hours and be on-call duty.
Experience in technical coaching and staff development is mandatory.