Front End-Client Retention Specialist/Onsite/Makati/Urgent

Quezon City, National Capital Region
Posted more than 30 days ago
Company:
Dempsey Professional Jobs Placement Direct Hire
Company Description:
We are an executive search company engaged in the sourcing and referral of college graduates and professionals in the fields of Accounting, Finance, Engineering, Sales, Marketing, Web & Programming, HR & Admin, Behavioral Science, Arts and related fields.
Contract Type:
Full Time
Experience Required:
2 years
Education Level:
Bachelor’s Degree
Gender:
Any
Number of vacancies:
110

Job Description

FRONT END – CLIENT RETENTION SPECIALIST (URGENT)
Salary Offer : P18,000.00
(Makati Office)
Work Schedule : 8:30am-5:30pm

Job Description
1. PHONE CALLS
2. EMAIL MANAGEMENT
3. MAF (Coordination with Front End Team) :
a. The Back End Team will coordinate with the Front-End Team to obtain the signed contract and Renewal List for a
renewed account.
b. Based on the obtained information, the Back End Team will encode the Master Application Form (MAF)
c. Will incorporate any necessary revisions or adjustments advised by the Actuarial Team.
d. The Back End Team will initiate the request for the issuance of the Certificate of Coverage (COC) based on the
uploaded MAF.
e. Upon receiving the COC, the Back End Team will promptly email it to the client.

Job Qualifications :
1. Educational attainment: Bachelor's degree in business, marketing, sales, or a related field
2. Years of relevant experience: at least 1-year administrative work
3. Area/s of experience: HMO but not required
4. Knowledge: Proficiency in using office software (Microsoft Office)
5. Skills: Organizational Skills

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