Hiring - Customer Support Agent - Davao
Davao, Davao del Sur
Posted yesterday
- Company:
- Neksjob Corporation
- Company Description:
- Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Junior High School
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
Job Summary:
We are seeking a Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, resolve issues, and ensure a positive customer experience.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Resolve customer complaints and issues efficiently.
- Document customer interactions in the CRM system.
- Assist with product information and order placement.
- Collaborate with team members and participate in training sessions.
Qualifications:
- 1 year experience minimum
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Strong communication and problem-solving skills.
- Proficiency with computers and CRM software.
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off
- Salary:
- 17.500,00 ₱ Monthly