Technical Support Administrator (Hybrid setup)
Muntinlupa, National Capital Region
Posted 3 days ago
- Company:
- Hunter's Hub Inc.
- Company Description:
- Hunter’s Hub Incorporated is a Sourcing and Headhunting company that was founded earlier on in the year 2018. The company prides itself in its ability to source and recruit only the best and brightest of each industry. Hunter’s Hub caters to numerous clients in a multitude of industries, and has a wide-range of candidate selections to suit any of our clients’ needs. Likewise, the company specialises in sourcing out highly skilled and multi-talented IT professionals because the company mostly caters to clients being widely known to be in the IT industry. Hunter’s Hub sets itself apart from the rest of the company in the industry due to the various prominent selections of services that are custom-fit for our clients and the numerous kinds of professionals we are able to provide. Our services are highly based off of our clients’ needs and requirements, and we are able to dispense any kind of personnel that they need whether professional or non-professional. We look for only the best, and provide only the best.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
● Install software, maintain, and introduce training as needed
● Maintain and update documentation of procedures and configurations
● Maintain, repair, and upgrade the operating system including hardware and software
● Monitor the performance of existing computer systems and IT infrastructures
● Responsible for investigating and analyzing the application issues, gathering IT usage cases, advising recommendations for refining the organizational IT systems and carrying out daily configuration and installation of IT solutions and services
● Manage and train the new Local IT Support team
● Manage the Local IT Support Metrics and KPI's
● Analyze and resolve the escalated issues
● Gather the details and information for the Monthly report. Present the monthly update to IT Director and the Local IT Administrators
● Manage the entire purchase of inventory related to hardware, software and other IT supplies
● Develop and maintain vendor relations
Qualifications:
Primary Technical abilities:
● Graduate of Computer Science, Information Technology or any IT related field.
● Has an experience at least 3 years for the technical Support
Technical Environment:
● Active Directory
● WSUS
● McAFee
● OS: Windows 10
● Cisco IP Communicator and Jabber
● Hardware: Dell laptops
● Ivant