BPO Team Lead - Fraud (ASAP Joiner)

Taguig, National Capital Region
Posted 4 days ago
Company:
TASQ Staffing Solutions
Company Description:
Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs. Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries. Talent Acquisition delivered with Speed and Quality that's the TASQ guarantee!
Contract Type:
Full Time
Experience Required:
3 to 4 years
Education Level:
Bachelor’s Degree
Gender:
Any
Number of vacancies:
1

Job Description

> Bachelor's degree or at least completed 1 year in College (no back subjects)
> 3 years of Team Lead experience in BPO
> Non-negotiable: 1+ years of Team Lead experience handling Fraud accounts and inbound call-taking agents OR TL handling Customer Service/Collection/Telco
> Proven leadership skills
> Strong communication skills, including active listening.
> Ability to multi-task and drive multiple projects.
> Amenable to work in shifting schedules.
> Amenable to work 100% ONSITE (BGC, TAGUIG).
> Able to start ASAP