BPO Training Team Lead
Taguig, National Capital Region
Posted 4 days ago
- Company:
- TASQ Staffing Solutions
- Company Description:
- Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs. Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries. Talent Acquisition delivered with Speed and Quality that's the TASQ guarantee!
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
Graduate of any 4-year course.
2 to 3 years experience as a Trainer Team Lead in BPO/shared services industry
At least 3 years of training experience in soft skills and customer service.
At least 6 years BPO experience
Experience with Training Needs Analysis, Curriculum and Course Design, and Content Development
Basic working knowledge of Word, Excel, and PPT to complete reporting and documentation efficiently and effectively
Excellent oral and written communication.
Good problem-solving skills and ability to multitask.
Amenable to work in shifting schedule in BGC, Taguig
Amenable to working on-site
CAN START ASAP
Benefits:
Quarterly performance bonus.
Outstanding career development opportunities and fast-track career progression.
Enjoy a fair work-life balance.
HMO and Life Insurance for employees and 2 dependents for free.
24 Leaves annually.
Inside the Central Business District area.
Use of Gym, pantry, karaoke room, sleeping quarters, and other recreational facilities.
Great place to work certified.