Collection Officer (Local Account)

Role Overview:
Collection work on accounts to minimize bad debt losses, support collections, and profitable sales.

Role Responsibility:
• Making outbound calls and following up to customers with delinquent accounts in a professional and courteous manner, and discussing overdue payments, payment options and negotiating payment terms to bring accounts current.
• Meeting performance targets and goals related to call volume, collection rates, and customer satisfaction.

Qualifications:
• Strong communication and negotiation skills, with the ability to handle difficult conversations with professionalism and empathy. (Taglish Language)
• Willing to learn in a fast-paced environment
• With at least 2-3 years’ experience in Collection
• College graduate/undergraduate
• Computer literate

Work Setup:
Willing to work on-site McKinley, Taguig City (office-based),
Day Shift, 6 days a week
Can Start ASAP