Collection Agent
Taguig, Metro Manila, National Capital Region
Posted more than 30 days ago
- Company:
- Welsend Global Services Inc.
- Company Description:
- At Welsend Global Services, we elevate efficiency and exceed expectations with tailored solutions that unlock growth.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 10
Job Description
Role Overview:
Collection work on accounts to minimize bad debt losses, support collections, and profitable sales
Role Responsibility:
• Making outbound calls and following up to customers with delinquent accounts in a professional and courteous manner, and discussing overdue payments, payment options and negotiating payment terms to bring accounts current.
• Meeting performance targets and goals related to call volume, collection rates, and customer satisfaction.
Qualifications:
• High School graduate or college undergraduate
• Collection experience not required
• Willing to learn in a fast-paced environment
• Strong communication and negotiation skills, with the ability to handle difficult conversations with professionalism and empathy (Taglish Language).
• Computer literate
Work Arrangement:
Willing to work on-site McKinley, Taguig City (office-based)
Day Shift
6 working days/week
Can Start ASAP
Benefits:
Commission, Fixed Allowance