Weekends off I Online Shopping Account Agent
Pasig, National Capital Region
Posted 5 days ago
- Company:
- Aspire Global Solutions
- Company Description:
- Aspire is the key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 20
Job Description
Qualifications:
-Candidate must have at least 1 month of BPO experience
-Candidate must have at least Good English Communication Skills
-Accepting Highschool graduates, College Undergraduates, Vocational Graduates, and K12/Senior Highschool Graduates
-Must be willing to start ASAP
-Amenable to work on-site and on shifting schedule
-Willing to work for Full time job
Job Overview:
-Handle inbound inquiries related to account management, order tracking, product information, payment processing, and issue resolution
Job Description:
-Provide prompt and courteous assistance to customers via phone, email, or chat, addressing inquiries related to account registration, login assistance, password resets, and account security measures.
-Assist customers with order placement, tracking, and delivery status inquiries, ensuring accurate and timely updates on the progress of their purchases.
-Educate customers about product specifications, features, availability, pricing, and promotions, helping them make informed purchasing decisions.
-Process payments securely, troubleshoot payment issues, and assist customers with billing inquiries, refunds, and payment disputes as per company policies.
We are urgently hiring and we offer one day hiring process! Apply now!
- Salary:
- 20.000,00 ₱ Monthly