Weekends off I Online Customer Care Account Agent

Bridgetowne, National Capital Region
Posted 2 days ago
Company:
Aspire Global Solutions
Company Description:
Aspire is the key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Gender:
Any
Number of vacancies:
20

Job Description

Aspire is actively looking for Call Center Agents around Metro Manila or in any nearby Cities. We offer up to 25k salary!

Qualifications:
-Candidate must have at least 1 month of BPO experience
-Candidate must have at least Good English Communication Skills
-Accepting Highschool graduates, College Undergraduates, Vocational Graduates, and K12/Senior Highschool Graduates
-Must be willing to start ASAP
-Amenable to work on-site and on shifting schedule
-Willing to work for Full time job

Job Overview:
-Handle inquiries, resolve issues, and ensure customer satisfaction by addressing concerns related to products, services, billing, and account management

Job Description:
-Respond promptly and professionally to customer inquiries, providing accurate information, troubleshooting problems, and offering solutions to address their concerns or issues.
-Assist customers with account setup, login assistance, password resets, and profile updates, ensuring that account information is accurate and up-to-date in the company's database.
-Investigate and resolve customer complaints, service disruptions, billing discrepancies, and technical issues, escalating complex problems to appropriate departments for resolution as needed.
-Develop a comprehensive understanding of the company's products, services, features, and policies to provide informed recommendations and assistance to customers.

We are urgently hiring and we offer one day hiring process! Apply now!
Salary:
20.000,00 ₱ Monthly

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