Workforce Management Scheduler Maximizing Efficiency and Resourc

pasay, National Capital Region
Posted more than 30 days ago
Company:
Metacom
Company Description:
Metacom was founded to offer consulting services, IT-enabled assistance, and business process outsourcing alternatives that are personalized to suit the unique needs of our customers.
Contract Type:
Full Time
Experience Required:
2 years
Education Level:
Bachelor’s Degree
Gender:
Any
Number of vacancies:
1

Job Description

For ease of screening, please only endorse candidates who are amenable reporting onsite and can work on shifting schedules (predominantly graveyard shifts). Request to please put those in red text roles on top priority

· College Graduate or completed at least 1 year in college
· At least 2 years of hands-on experience in WFM in a call center inbound voice process
· At least 1 year of Scheduling experience using any of the following tools - eWFM, Blue Pumpkin/Impact 360, or IEX.
Salary:
33.000,00 ₱ Monthly

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