Workforce Analyst

Taguig, National Capital Region
Posted 28 days ago
Company:
VCC Link
Company Description:
VCC Link, Inc. is a dynamic and innovative company specializing in providing top-notch business process outsourcing (BPO) solutions. With a commitment to delivering exceptional services, VCC Link has established itself as a reliable partner for various industries seeking unparalleled customer support, technical expertise, and other outsourcing needs.
Contract Type:
Full Time
Experience Required:
3 to 4 years
Education Level:
Junior High School
Gender:
Any
Number of vacancies:
500

Job Description

We are looking for a Workforce Analyst to join the team in Taguig!

Job Summary:
- Responsible for continuous improvement of forecasts, schedules, and reports
- Aligns global workforce processes to engagements handled and monitored.

Qualifications
- 3 year call center experience working as a Workforce Analyst or its equivalent.
- Good to Excellent Communication Skills
- Knowledge in Workforce Management principles and calculations (COPC).
- Willing to Work ONSITE at Taguig

Salary:
- Competitive Salary with Allowances and Other Benefits

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