Key Account Manager for IT Services and BPO Company/Las Pinas

Responsibilities:
• Developing and sustaining solid relationships with key clients that bring in the most income for the company.
• Addressing and resolving key clients’ complaints.
• Acting as the main point of contact between key clients and internal teams.
• Supervising the account teams assigned to each key client.
• Communicating and collaborating with the advertising, design, marketing, sales, and logistics

Responsibilities:
 Acting as the point of contact among executives, employees, clients and other external partners for the Managing Director
 Manages diary, schedules meetings, and appointments
 Prepare minutes of meetings attended, distributes and follow through
 Researches and gathers data/information to prepare documents or proposals required by the Managing Director
 Provide general administrative support to the Managing Director
 Performs other functions & similar tasks as may be assigned from time to time.

Qualifications:
 Candidate must possess at least a Bachelor's Degree in any business or marketing course or equivalent curriculum
 At least 5 years of working experience
 Fluent in oral and written English communication
 Knowledgeable and familiar in MS office applications to include Excel, Outlook and Powerpoint
 Applicants must be willing to work in Taguig City

Skills:
 Organized and keen on details
 Excellent time management skills and in prioritizing tasks
 Possesses professional demeanor, confidence and maturity
 Trustworthy and can handle confidential matters diligently
 Resourceful, proactive and can adapt to various situations
 Strong analytical skills and sense of good decision-making
 Strong leadership qualities and interpersonal skills and a team playerartments to ensure that key clients’ needs are met.
• Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
• Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
• Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.

Requirements:
• Bachelor's degree in business administration, finance, sales, or related field.
• Proven experience in key account management.
• Proficient in all Microsoft Office applications as well as CRM software.
• The ability to build rapport with key clients.
• The ability to handle multiple client accounts.
• Strong negotiation and leadership skills.
• Exceptional customer service skills.
• Excellent communication skills.
• FMCG background