Inbound Retention Specialist

San Juan, National Capital Region
Posted 12 days ago
Company:
Focus Support Associates
Company Description:
Inbound / Outbound Call Center Support, Customer Support, Client Retention, Live Chat, Customer Service, Telecommunications, Business Process Outsourcing (BPO), B2B, and B2C
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Senior High School
Gender:
Any
Number of vacancies:
25

Job Description

At least 1 year of BPO (voice) experience
HS Diploma/College level
Not more than 6 months of being unemployed.
Excellent communication skills.
Can demonstrate empathy, listening skills, and speaking skills.
Good problem-solving skills.
Work from Home until end of May 2024
Onsite work by June 2024, office is in Greenhills, San Juan
Must have own WFH equipment with stable internet connection

Benefits:
HMO under Maxicare + 1 free dependent upon regularization
Paid training

Schedule:
8 hour shift
Fixed shift
Monday to Friday
Night shift
Weekends off

Supplemental pay types:
13th month salary
Bonus pay
Overtime pay
Performance bonus
Salary:
25.000,00 ₱ Monthly

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