Pre Sales Engineer

ROLES AND RESPONSIBILITIES
1. Technical Consultation: Engage with prospective clients to understand their specific needs and
requirements related to LED and large format display solutions. Provide expert guidance and recommendations on the selection of products and configurations to meet their objectives.

2. Product Presentation and Demonstration: Conduct product demonstrations and presentations to showcase
the capabilities and features of LED and large format display systems. Highlight key benefits and advantages to potential clients to facilitate their decision-making process.

3. Solution Design: Collaborate with the sales team to develop customized solutions tailored to the unique
requirements of each client. Utilize your technical knowledge to design optimal configurations and layouts for LED displays and digital signage projects.

4. Proposal Development: Assist in the preparation of detailed proposals and quotations, incorporating
technical specifications, pricing information, and project timelines. Ensure that proposals align with client expectations and address their specific needs effectively.

5. Technical Support: Serve as a point of contact for technical inquiries and support throughout the sales
process including site ocular and survey. Address any questions or concerns raised by clients regarding product specifications, compatibility, installation requirements, etc.

6. Project Management: Oversee the installation, testing, and commissioning of LED displays and large format
signage systems at client sites. Coordinate with installation teams, subcontractors, and third-party vendors to ensure proper setup, configuration, and functionality.

7. Relationship Building: Build and maintain strong relationships with clients, architects, designers, and other
stakeholders involved in LED and large format display projects. Actively engage with industry professionals
to stay updated on emerging technologies and market trends.
8. Market Research: Stay informed about industry trends, competitor offerings, and technological
advancements in LED and large format display solutions. Provide insights and recommendations to the sales team based on market intelligence and customer feedback.

9. Training and Education: Conduct training sessions and workshops for internal sales teams to enhance their
product knowledge and technical skills. Keep abreast of product updates and new releases and ensure that sales staff are equipped to effectively promote and sell LED display solutions.

IV. INTERACTIONS
Reports to: Product Manager
Internal Contacts : PIE Teams
Supervises: None
External Contacts : Partners / Clients / Customers / Installers / Suppliers

V. QUALIFICATIONS
Qualifications:
-Bachelor’s degree in electronics engineering, electrical engineering, or a related field.
-Proven experience in a technical sales or pre-sales engineering role, preferably within the LED or digital signage industry.
-Strong understanding of LFD and LED display technologies, including pixel pitch, resolution, brightness, and dimensions.
-Familiarity with software platforms used for content management and display control (e.g., LED video processors, media players).
-Excellent communication and presentation skills, with the ability to convey complex technical concepts in a clear and concise manner.
-Customer-focused mindset with a passion for delivering exceptional service and support.
-Ability to work collaboratively in a fast-paced environment and effectively manage multiple projects
simultaneously.
-Willingness to travel occasionally for client meetings, trade shows, and industry events.

SPECIALIZATION/TECHNICAL SKILLS

Efficient in planning/scheduling/coordinating. Must be adept in presentation, reports, and technical writing. Must have good customer service and dedication to clients. Proficient in MS Office applications and Google workspace.
Knowledge in Content Management System is a plus.