Customer Service Specialist- International Airline Account /Pasig

Pasig City, National Capital Region
Posted 5 days ago
Company:
Gratitude Philippines
Company Description:
We At Gratitude Philippines Are Able To Successfully Cater To The Recruitment And Staffing Requirements Of BPO Sector From Onshore To Offshore Locations.We Take Special Care Of Bpo Briefing Process To Gain Maximum Output From The Candidate And Everything The Company Has To Offer. Executive Search Gratitude Philippines Recruitment Services That Help Clients Reduce Cost And Time Associated With Hiring The Right Talent. We Understand That Human Resource Is The Pivotal Element In Success Of Any Business, Thus Our Focus Is On Finding Right Candidates Who Can Contribute To Our Client’s Success. Payroll Management & Staffing Our Comprehensively Vetted Recruitment Process Over 14 Years In The Industry Has Equipped Us To Recruit The Right Candidates For Your Company.Our Pan Philippines Presence And Contract Staffing Facilities Give Unparalleled Access To A Vast Base Of Candidates, Who We Rigorously Screen And Evaluate To Ensure The Right Fit Within Your Organization.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Bachelor’s Degree
Gender:
Any
Number of vacancies:
1

Job Description

Completed at least 1 year in college
-Airline experience of at least 6 months
-Required to have experience using GDS or reservations and ticketing tools. (Web-based tools or the website of the account is not considered).
-Customer Service Experience of at least 1 year (including the 6 months Airline Experience in the count)
-Channel Experience in Phone or Chat/Email. Multi-channel experience is preferred.
-Strong analytical skills to identify the cause of problems & recommend solutions
-Strong verbal and written English communication skills
-Amenable to work in rotating shifts
-Can work in Ortigas Center, Pasig City
Salary package up to 30k

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