Refunds Specialist / 21k

Makati, National Capital Region

Posted 7 days ago


Company:: Neksjob Philippines
Company Description:: ABOUT US Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology. WHAT WE DO Recruitment Process Outsourcing We take pride in delivering highly efficient candidates at a fast-paced resource recruiting guaranteed one time deployment. Complete your team of experts now! Staffing We dedicate our company in finding only the highest caliber of team that can deliver all the requirements for your project. Web Design & Software Development Our team not only brings life to websites but also is capable of delivering specific requirements accordingly.
Contract Type:: Permanent
Experience Required:: No Experience
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

Refunds Specialist
Salary: PHP21000/month

Location: Ayala, Makati City

We are seeking a detail-oriented and customer-focused Refunds Specialist to join our team. The role involves processing and managing customer refunds, resolving refund-related queries, and ensuring accurate and timely refund processing. The ideal candidate should have strong communication skills, problem-solving abilities, and a high level of attention to detail. Previous experience in a similar role within a BPO environment is preferred.

Qualifications:
- With 1-2 years of experience in a BPO environment
- At least Accounts Payable and Accounts Receivable Experience
- Open to fresh graduates (Graduate of finance and accounting (courses)
- Strong communication and customer service skills
- Proficient in using MS Office applications
- Excellent attention to detail and accuracy
- Amenable to work onsite - Ayala, Makati City