Front Office Agent
Las Piñas, National Capital Region
Posted more than 30 days ago
- Company:
- The Excelsior Hotel
- Company Description:
- The Excelsior Hotel is a 4-star hotel that is conveniently located in the heart of the entertainment, shopping and commercial district of Las Piñas City. It has a total land area of 12,000 sqm with 186 rooms, 4 function rooms (Orchid, Memosa, Tulip, Peony), spacious parking lot, garden area for any event, with 5 F&B outlets (Sky Sports Bar, Buffet Gourmand, Mignon Restuarant, Cafe Excelsior, and Room Service), swimming pool, Business Center, Spa & Gym, 11 meeting rooms, kid's play area, and cafeteria for all employees. The hotel is 11km from the Ninoy Aquino Internal Airport, 500 meters from SM Southmall and Alabang Town Center.
- Contract Type:
- Contract
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
-Greet guests and check them into their rooms, ensuring that all required information is collected and entered into the hotel’s computer system
-Handle cash and credit card transactions, and balance the cash drawer at the end of each shift
-Manage guest reservations, ensuring that all rooms are properly assigned and that any changes to reservations are communicated to guests
-Answer guest inquiries and complaints promptly and professionally, escalating any issues to the appropriate manager as needed
-Communicate with housekeeping staff to ensure that rooms are cleaned and ready for new guests in a timely manner
-Maintain knowledge of hotel amenities, local attractions, and restaurants to assist guests with their needs
- Salary:
- 15.860,00 ₱ Monthly