HR Employee Relations and Policies Specialist

Mandaluyong, National Capital Region

Posted 16 days ago

Company:: Neksjob Philippines
Company Description:: Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:: Contract
Experience Required:: 5 to 10 years
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 100

Job Description

Deliver all employee and labor relations related activities within a Market Unit. Serve as subject matter expert for Ethics, labor law, company policy/procedure knowledge to employees, managers and people representatives. Review and revise processes according to business needs and employment legislation.

The role will be in charge of delivering transformational ER initiatives.

The resource will be mainly responsible on the following ER BAU and transformational initiatives:
a) Ethics Case Management
b) Proactive ER Workstream
c) Support Conduct Counts culture building;
d) Ethics Data and Analytics
e) EPIC Process improvements and efficiencies;

Must Have
Labor Relations/Employee Relations - 5 years
At least 2 years of ER experience in BPO industry and/or a company with a large population
Case Management – 5 years (expose to the full cycle of case handling)
At least a year Supervisory Experience
At least a year experience in Project Management
At least a year experience in data reporting and analytics
Good/Excellent Communication and Business written skills
Stakeholder Management
Advanced knowledge in Excel (e.g. vlook up, pivoting, etc necessary excel skills needed for analysis) and PowerPoint

Internal Candidates:
Candidates with background in ER and/or HRPA are preferred -open to other HR facet but with knowledge in handling cases
Has at least 2 years experience in handling escalations to Company leadership and/or clients