Customer Relations Service Representative - Bicutan
Parañaque, National Capital Region
Posted more than 30 days ago
- Company:
- SM Store
- Company Description:
- From Humble Beginnings… It started out as Shoemart store in 1958 in Quiapo, Manila, where Filipino-Chinese business magnate, investor and philanthropist Mr. Henry Sy opened the very first SM Store. Always aiming to make lives better for his customers, Mr. Sy expanded his merchandise to fulfill his commitment to offer a one-stop shopping experience. Now SM is the Philippines’ leading retail empire with over 52 branches across the country today and has developed generations of loyal customers. Showcasing trustworthy, affordable, and world-class products, the multi-awarded SM Store (formerly SM Department Store) continues to provide excellent customer service, general merchandize, lifestyle products, houseware and apparel both offline and online. SM Goes Online! As a timely platform of the legendary retailer, The SM Store Online guarantees an exciting array of merchandise, secure payments, nationwide deliveries, and customer satisfaction with every transaction. From fashion, beauty, and household must-haves, to toys, gadgets, and hardware needs, We’ve Got it All for You… Online! We’ve Got it All for You 24/7 We only want the best for our customers so we hand-pick all our products with you in mind. The SM Store envisions a hassle-free purchase between our stores and your needs anywhere, anytime Our Mission We will deliver a wide assortment of affordable and aspirational products and services to all customers, while building strong relationships with our employees, suppliers and partners in the communities we serve.
- Contract Type:
- Contract
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Gender:
- Female
- Number of vacancies:
- 1
Job Description
Responsible in overseeing the CRS operation of the store and provide administrative support to the department as directed by her/ his immediate superior
Responsibilities:
Ensure strict implementation of all company regulations and directions coming from the CRS Division
Respond to incidents and execute emergency programs in the branch
Assist in the conduct of an investigation
Comply with the prescribed handling and reporting of Items Left by Customers / Employees in the store
Qualifications:
Graduate of any Bachelor's Degree
Preferably At least with 1 year of work experience in any field