Service Admin Assistant / Customer Service
San Juan, National Capital Region
Posted 23 days ago
- Company:
- Dempsey Resource Management Inc
- Company Description:
- We are an executive search company engaged in the sourcing and referral of college graduates and professionals in the fields of Accounting, Finance, Engineering, Sales, Marketing, Web & Programming, HR & Admin, Behavioral Science, Arts and related fields. Our candidates are competitive. We source and refer not only graduates of Metro Manila schools but also those top graduates of provincial and state colleges and universities. Majority of our successful placements are graduates and board passers from outside Metro Manila.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
Acts as one of the first point of contact for the Service Manager and the Teams,
deals with correspondence, answers enquiries and phone calls.
Assists in preparing service quotations for clients and from enquiries (leads)
Assists in answering and screening phone calls from clients, sub-dealers,
partners, and suppliers.
Assists in monitoring and properly documenting of Installation quotations and
correct invoice numbers
Assists in reporting to management and clients, current statuses of installation
works
Assists the Installations Team with administrative duties and reports to other
departments such as Sales, and Service Department as they see fit under the
scope of works.
Job Qualifications
Candidate must possess at least a Bachelor's College degree in any field.
At least six (6) months of work experience in Customer Service.
Proficient in using Excel and Microsoft Word and other apps alike
Able to manage multiple tasks and work assignments from a variety of clients.
Has good attention to detail and excellent customer service.
Able to work under pressure and deadlines.
Amenable to work in Green Hills San Juan Area