Service admin assistant or customer service - san juan greenhills

Reports To
The Service Admin Assistant will report to the President and CEO, General Manager,
Service Manager, Assistant Service Manager, and Accounting Head
Job Description
 Acts as one of the first point of contact for the Service Manager and the Teams,
deals with correspondence, answers enquiries and phone calls.
 Assists in preparing service quotations for clients and from enquiries (leads)
 Assists in answering and screening phone calls from clients, sub-dealers,
partners, and suppliers.
 Assists in monitoring and properly documenting of Installation quotations and
correct invoice numbers
 Assists in reporting to management and clients, current statuses of installation
works
 Assists the Installations Team with administrative duties and reports to other
departments such as Sales, and Service Department as they see fit under the
scope of works.

Job Qualifications
 Candidate must possess at least a Bachelor's/College degree in any field.
 At least six (6) months of work experience in Customer Service.
 Proficient in using Excel and Microsoft Word and other apps alike
 Able to manage multiple tasks and work assignments from a variety of clients.
 Has good attention to detail and excellent customer service.
 Able to work under pressure and deadlines.
 Amendable to work in Greenhills San Juan Area