Logistics Assistant Call Center Manager

Makati, National Capital Region

Posted 20 days ago


Company:: Neksjob Philippines
Company Description:: ABOUT US Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology. WHAT WE DO Recruitment Process Outsourcing We take pride in delivering highly efficient candidates at a fast-paced resource recruiting guaranteed one time deployment. Complete your team of experts now! Staffing We dedicate our company in finding only the highest caliber of team that can deliver all the requirements for your project. Web Design & Software Development Our team not only brings life to websites but also is capable of delivering specific requirements accordingly.
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

We are looking for an experienced Assistant Call Center Manager to join our logistics and supply chain team. The ideal candidate will be responsible for supervising and coordinating the day-to-day operations of the call center, ensuring excellent customer service, resolving customer issues, and managing a team of call center representatives.

Qualifications:
- BPO / Call Center Experience as Supervisor or Assistant Call Center Manager (at least 2 years)
- Experience in handling Trucking, Freight Services and / or Logistics Accounts
- Excellent communication skills
- Amenable to work onsite (Makati City) and/or
- Nightshift schedule