Workforce Job Vacancies in Call Center / Customer Service

WFM Assistant Manager - BPO

04/02/2025

Salary ₱50,000.00 Monthly

Quezon City, National Capital Region

TASQ Staffing Solutions

Work Arrangement: Onsite (QC) Shift Schedule: Flexible | Weekends off Educational Requirement: At least 2 years of college completed Work Experience Required: > Minimum of 5 years experience in workforce management in a BPO...

BPO Workforce Lead Assistant Manager -Insurance Account (Alabang)

04/02/2025

Salary ₱65,000.00 Monthly

Alabang, National Capital Region

RSD Human Resources Management Consultancy

6-7 years BPO experience 2-3 years Assistant Manager/ Lead Assistant Manager, workforce space Knowledgebale of erlang/ occ tools Preferably with Insurance campaign background Preferred - Work force tool ERLANG

Risk And Compliance Analyst (BPO) - Earn up to 43k

04/02/2025

Salary ₱43,000.00 Monthly

Cebu City, Cebu

Trinity Workforce

Job Description Provide oversight and implementation of the various compliance control measures at a site level. Ensure regular compliance activities are carried out in a planned & seamless manner on Daily/Weekly & monthly basis. Responsible...

Team Lead (Order Management)

04/02/2025

Cebu City, Cebu

Trinity Workforce

Job Requirements: Preferably bachelor's degree in business or related field preferred, or an equivalent combination of experience and training At least 2 years customer service supervisory experience in Retail Processes. Understanding and knowledge of products....

Learning and Development Specialist - Earn up to 32k

04/02/2025

Salary ₱32,000.00 Monthly

Cebu City, Cebu

Trinity Workforce

Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on...

BPO Team Lead - Earn up to 35k

04/02/2025

Salary ₱35,000.00 Monthly

Cebu City, Cebu

Trinity Workforce

Qualifications Minimum 12 months of experience in managing teams for contact center services 2-4 years of overall Experience. College Graduate / College Undergraduate (atleast 2nd year completed units) Experience and knowledge in people management PC...

Quality Assurance Manager (Travel Account) Earn up to 68k

04/02/2025

Salary ₱68,000.00 Monthly

Cebu City, Cebu

Trinity Workforce

Description/Qualifications Track and review the process quality through audits Develop audit plan as per SOP and allocate reviews to the analysts Monitor to ensure that the audits are being conducted as per plan Review the...

BPO Team Lead (Travel) - Earn up to 35k

04/02/2025

Salary ₱35,000.00 Monthly

Cebu City, Cebu

Trinity Workforce

Qualifications: Undergraduates/Graduates with 2 to 3 years of work experience as a Team Leader Should have patience and not be overawed by difficult situations Need to have sound customer service skills and soft skills with...

BPO Business Analyst (Retail/Sales Account) Earn up to 43k

04/02/2025

Salary ₱43,000.00 Monthly

Cebu City, Cebu

Trinity Workforce

Job Description Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct...

BPO Trainer (Retail Account). Earn up to 43k

04/02/2025

Salary ₱43,000.00 Monthly

Cebu City, Cebu

Trinity Workforce

Qualification: Need to have good facilitation and presentation skills. A minimum of 2 years' experience as a trainer. Prior experience of working in Retail and/or Sales Good working knowledge of computer i.e., MS-Office, Excel and...

Team Leaders (Financial Account) - Earn up to 44k

04/02/2025

Salary ₱44,000.00 Monthly

Cebu City, Cebu

Trinity Workforce

Qualifications: 2 to 4 Years of customer service experience, preferred banking operations experience. Min 2-3 years of work experience in contact center operations management. Excellent oral and written communication and listening skills Customer centric Attention...

Urgent need - Quality Assurance Analyst

04/02/2025

Cebu City, Cebu

Trinity Workforce

Responsibilities: Audit the number of cases / calls as mandated by the client and track performance. Review calls/completed cases for adherence to internal/regulatory guidelines. Record feedback on Agents & his/her areas of improvements. Bring in...