Job Description: - Provide training to new and existing employees - Develop and deliver training plans and curriculum to classes of up to 25 people - Develop and utilize a variety of creative teaching techniques...

About the job: Instructional Designer, Digital Learning Responsibilities and Duties Designs and develops materials, programs, curriculum, and course-level content to support online training that will facilitate structured course requirements through classroom and self-learning options. Uses...

Position Overview: · We are seeking a dynamic Trainer/Coach to lead the development and continuous improvement of our Cebu-based call center team. This role serves as the primary resource for onboarding, training, coaching, and real-time...

We are recruiting for the position of Customer Service Representative Location: SM City Clark Angeles Pampanga We also have other site: - Cebu IT Park - Bridgetowne, Pasig City Virtual Process | Onsite Process |...

Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience. Recognize opportunities to retain customers by presenting alternative solutions, promoting special...

Respond to customer calls, emails, and chats for technical support. Diagnose and resolve hardware, software, and network issues. Inform customers about product features and limitations. Share knowledge to enhance team performance and customer experience. Adhere...

Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling. Promptly and effectively address customer concerns, including billing issues, insurance claims, and service-related complaints. Accurately record and update patient details in...

Respond to customer questions, concerns, and complaints promptly and professionally. Help customers with order placement, returns, and exchanges. Forward complex issues to the relevant departments when needed. Provide product recommendations tailored to customers' needs and...

Help customers with the claims process, including submitting claims and giving updates on their status. Clarify billing procedures, payment methods, and policy renewal details for customers. Make sure all customer interactions follow industry regulations and...

Email & Call support regarding online shopping items, delivery, and item concerns. Other tasks will be assigned from time to time. QUALIFICATIONS: Can speak Korean & English, business level (With Topik level 5-6 certificate is...

Oversee and track accounts to ensure logistics operations align with customer needs and expectations. Keep precise and comprehensive records of all shipping activities, including customs documentation, billing, and compliance. Address and resolve issues such as...

Respond to customer questions, concerns, and complaints promptly and professionally. Help customers with order placement, returns, and exchanges. Forward complex issues to the relevant departments when needed. Provide product recommendations tailored to customers' needs and...