About the job: Process Consultant/Black Belt (Cebu City) | Onsite Work Setup: Onsite (Cebu) Shift: Late Midshift (6PM PST) Responsibilities: Process Transformation: Conduct process deep dives, create process maps, identify improvement opportunities, and develop and...

About the job: Process Consultant/Black Belt (Cebu) | Onsite Work Setup: Onsite (Cebu) Qualifications: Must be a Six Sigma Black belt certified Bachelor's degree in any discipline; MBA preferred 5+ years overall experience with at...

We are recruiting for the position of Customer Service Representative Location: SM City Clark Angeles Pampanga We also have other site: - Cebu IT Park - Bridgetowne, Pasig City Virtual Process | Onsite Process |...

Urgently Hiring! We are in need of Customer Service Support for Telco Account in Cagayan de Oro Site Qualifications: >at least HS Grad (old curriculum) / SHS Grad > Excellent Communication Skills >Amenable to work...

Handle customer inquiries through email, chat, or other communication channels as needed. Help customers adjust or cancel reservations while adhering to hotel policies. Identify and resolve reservation issues, including overbookings, incorrect charges, or booking modifications....

Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special offers,...

Help customers with the claims process, including submitting claims and giving updates on their status. Clarify billing procedures, payment methods, and policy renewal details for customers. Make sure all customer interactions follow industry regulations and...

Work setup: Onsite in BGC, Taguig Shift Schedule: Shifting schedules Start Date: August 18, 2025 What We Seek: • Bachelor's Graduate • 3 years of experience as a Team Lead in BPO handling voice agents,...

Handle and oversee customer inquiries, such as refunds, adjustments, and follow-ups. Verify, store, and retrieve necessary documents as required. Ensure the accuracy and quality of completed tasks to uphold standards. Recognize opportunities for process improvement...

Help customers with the claims process, including submitting claims and giving updates on their status. Clarify billing procedures, payment methods, and policy renewal details for customers. Make sure all customer interactions follow industry regulations and...

Deliver precise details regarding travel products, policies, and procedures. Handle and resolve customer concerns, travel interruptions, and any issues that may occur during booking or travel. Stay informed about booking systems, travel regulations, and industry...