One-Day Hiring Process / Hotel Booking - Voice/Non-Voice

Makati, National Capital Region
Posted 3 days ago
Company:
Telesys Hiring Hub PH
Company Description:
Telesys is a consulting and BPO company in Manila. As a result, we provide customized IT-enabled services and contact center solutions tailored to meet business needs. Moreover, our commitment to excellence drives us to deliver cost-effective, professional support. In addition, with a strong presence across Metro Manila, we provide top-tier support while also fostering a dynamic, growth-oriented workplace.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Junior High School
Number of vacancies:
100

Job Description

Handle customer inquiries through email, chat, or other communication channels as needed.
Help customers adjust or cancel reservations while adhering to hotel policies.
Identify and resolve reservation issues, including overbookings, incorrect charges, or booking modifications.
Recommend special offers, packages, and room upgrades to boost hotel occupancy and revenue.
Share feedback and suggestions to improve processes and enhance the customer experience.
Salary:
₱28,000.00 Monthly