We are looking for experienced Online Assistants to join our Hotel Reservation team. In this non-voice role, you will assist customers via chat and email with hotel bookings, changes, and inquiries. Key Responsibilities: • Handle...

Job Responsibilities: • Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution. • Accurately document customer interactions, transactions, and order details within the...

Job Responsibilities: • Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution. • Accurately document customer interactions, transactions, and order details within the...

Job Description 1. Team Building Support ● Assist the Philippines Country Lead in establishing and scaling the local customer service team. 2. Training & Capability Development ● Develop initial training programs and materials to ensure...

Shift: Shifting schedules Setup: Onsite in Clark, Pampanga Requirements: ⦁ Bachelor's degree graduate, any field. ⦁ 3 years of MIS/RTA experience, preferably in BPO/Shared Services. ⦁ Must also be exposed to Scheduling, Capacity planning, Forecasting,...

Job Responsibilities: • Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution. • Accurately document customer interactions, transactions, and order details within the...

We are looking for experienced Online Assistants to join our Travel Account team. The role involves assisting customers with travel bookings, changes, and inquiries. Key Responsibilities: • Manage customer travel-related requests including bookings, cancellations, and...

Job Responsibilities: • Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution. • Accurately document customer interactions, transactions, and order details within the...

Job Responsibilities: • Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution. • Accurately document customer interactions, transactions, and order details within the...

We are looking for experienced Online Assistants to join our Travel Account team. The role involves assisting customers with travel bookings, changes, and inquiries. Key Responsibilities: • Manage customer travel-related requests including bookings, cancellations, and...

Job Responsibilities: • Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution. • Accurately document customer interactions, transactions, and order details within the...

We're Hiring: Director – BPO Operations Location: Quezon City (Onsite) Work Setup: Onsite Schedule: Full-Time Start Date: ASAP Salary Range: Php 285,000 – Php 350,000 (Based on previous compensation and experience) About the Role We...