Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special offers,...

Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience. Recognize opportunities to retain customers by presenting alternative solutions, promoting special...

We're Hiring: Customer Service Representative (CSR) – Insurance Account (BPO) Work Setup: Onsite Location: [Insert City, e.g., BGC, Taguig or Ortigas, Pasig] Salary: ₱80,000 – ₱120,000+ (Based on experience and last pay) Shift: Night shift...

Oversee and track accounts to ensure logistics operations align with customer needs and expectations. Keep precise and comprehensive records of all shipping activities, including customs documentation, billing, and compliance. Address and resolve issues such as...

Key Responsibilities: Handle hotel reservation inquiries, booking confirmations, and cancellations through chat and email. Provide accurate and timely information about room availability, pricing, and policies. Ensure high-quality customer service in all written interactions. Record and...

We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: • Effectively identify, troubleshoot, and...

We are looking for experienced Online Assistants to join our Travel Account team. The role involves assisting customers with travel bookings, changes, and inquiries using GDS platforms. This is an excellent opportunity for candidates with...

We are looking for experienced Online Assistants to join our Travel Account team. The role involves assisting customers with travel bookings, changes, and inquiries using GDS platforms. This is an excellent opportunity for candidates with...

We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: • Oversee and track accounts...

Position: Senior Director or AVP – Healthcare BPO Location: Onsite (Quezon City) Work Schedule: Night Shift Salary Package: ₱300,000 – ₱350,000 Start Date: ASAP Job Summary We are looking for an experienced and results-driven Senior...

Position: Senior Director or AVP – Healthcare BPO Location: Onsite (Quezon City) Work Schedule: Night Shift Salary Package: ₱300,000 – ₱350,000 Start Date: ASAP Job Summary We are looking for an experienced and results-driven Senior...

We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: • Diagnose, troubleshoot, and resolve...