CSR - Insurance Account active FINRA License 120k to 130
manila, National Capital Region
Posted 2 days ago
- Company:
- GGIS Services
- Company Description:
- Job Description: Business Process Outsourcing (BPO) Specialist Position: BPO Specialist Location: [Makati city ] Reports To: BPO Manager/Team Leader Department: Operations/Customer Service About Us: [GGIS ]is a leading provider of business process outsourcing services, dedicated to delivering high-quality solutions to our clients. We specialize in customer support, technical assistance, and back-office operations, helping businesses enhance their efficiency and customer satisfaction. Job Summary: As a BPO Specialist, you will be responsible for managing and executing various business processes for our clients. You will handle customer inquiries, resolve issues, and provide exceptional service. The ideal candidate is a proactive problem-solver with excellent communication skills and a commitment to delivering top-notch service. Key Responsibilities: • Customer Support: Handle customer inquiries via phone, email, or chat, providing accurate and timely information. • Issue Resolution: Resolve customer issues and complaints efficiently, ensuring customer satisfaction. • Data Management: Maintain accurate and
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 10
Job Description
Work Setup: Onsite
Location: [Insert City, e.g., BGC, Taguig or Ortigas, Pasig]
Salary: ₱80,000 – ₱120,000+ (Based on experience and last pay)
Shift: Night shift / U.S. business hours
Qualifications:
Must have an active FINRA License (e.g., Series 6, 7, or 63)
At least 2 years of BPO experience, preferably in an insurance or financial account
Excellent English communication skills (spoken and written)
Strong customer service and problem-solving skills
Willing to work onsite and on a night shift schedule
Job Responsibilities:
Handle inbound and outbound calls related to insurance policies, financial products, and client inquiries
Assist customers with policy updates, claims, and account servicing
Ensure compliance with U.S. financial regulations and standards (FINRA-aligned)
Maintain high customer satisfaction and professionalism at all times
Document all interactions accurately in the system
- Salary:
- ₱130,000.00 Monthly
