Schedule: Shifting (Nurse Specialists typically will work an eight-hour workday. Occasional evenings or weekend hours may be required.) QUALIFICATIONS: -Must be a Registered Nurse. -Minimum of 2 years customer service and contact center experience is...

OVERVIEW The primary focus of this role is to oversee the entire Operations Team, including Customer Service and Warehouse, ensuring that team KPIs are consistently met. The role is responsible for managing day-to-day operations, ensuring...

Job Description * Prepare and manage the weekly work schedule, ensure to update regularly to accommodate exceptions such as sick leaves, vacation days and training sessions. * Generate weekly call reports from RingCentral to make...

Team Leader Location: 6th Floor, Glorietta 2 Corporate Center, Palm Drive, Ayala Center, Makati City Work Setup: Hybrid (3 days onsite, 2 days WFH) Schedule: Monday to Friday | Graveyard Shift Preferred Industry: BPO Companies...

Job Description: - Provide training to new and existing employees - Develop and deliver training plans and curriculum to classes of up to 25 people - Develop and utilize a variety of creative teaching techniques...

Location: On-site (Philippines Office) Department: Customer Experience / Operations Reports To: Customer Service Manager / Operations Director Position Overview We are looking for a highly experienced and people-oriented Customer Service Supervisor with a solid background...

Location: On-site (Philippines Office) Department: Sales Operations / Client Services Reports To: Sales Manager / Head of Retention Position Overview We are looking for a results-driven Telesales & Client Retention Supervisor to lead our outbound...

Qualifications: Quality Analyst – Customer Support (Chat) - Must be amenable to work onsite. - Must be currently residing in Makati or within a 15-minute commute to the Makati area. - Must be at least...

URGENT MASS HIRING! Start Right Away with Alorica! Join the Alorica Family as a Call Center Agent! We urgently need people to join our team! The application process is EASY and LENIENT due to the...

Location: McKinley, Taguig City Work Setup: Onsite Work Schedule: Shifting Job Requirements: - College Graduate of any course - With more than 3 years of experience as a QA. - Has experience handling a group...

COMPANY PROFILE: It is a one of the leading BPO company in the industry that already have 26 years in the industry. They provide a different kind of customer care like in the sales, and...

COMPANY PROFILE: It is a one of the leading BPO company in the industry that already have 26 years in the industry. They provide a different kind of customer care like in the sales, and...