TASQ Staffing Solutions
About the job: Process Consultant/Black Belt (Cebu City) | Onsite Work Setup: Onsite (Cebu) Shift: Late Midshift (6PM PST) Responsibilities: Process Transformation: Conduct process deep dives, create process maps, identify improvement opportunities, and develop and...
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About the job: Assistant Manager - Travel (Cebu) | Onsite Work Setup: Onsite (Cebu) Shift: GY Shift Requirements: 5 years in BPO 2 to 3 years in a TL-level role Preferably with experience in Amadeus,...
JK Network Services
HIRING! 30 Headcount Service Desk (Quezon City) | Php 30,000 (Package) COMPANY PROFILE: One of the world leaders in business process, consultancy, and information technology services. Position: Service Desk Analyst Company Industry: BPO Company Work...
About the job: Process Consultant/Black Belt (Cebu) | Onsite Work Setup: Onsite (Cebu) Qualifications: Must be a Six Sigma Black belt certified Bachelor's degree in any discipline; MBA preferred 5+ years overall experience with at...
About the job: Process Consultant/Black Belt (Pasay) | Onsite Work Setup: Onsite (MOA Pasay) Qualifications: Must be a Six Sigma Black belt certified Bachelor's degree in any discipline; MBA preferred 5+ years overall experience with...
STACKph GDV Business Services CO.
We are recruiting for the position of Customer Service Representative Location: SM City Clark Angeles Pampanga We also have other site: - Cebu IT Park - Bridgetowne, Pasig City Virtual Process | Onsite Process |...
BPO Telesys Hub
Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience. Recognize opportunities to retain customers by presenting alternative solutions, promoting special...
Respond to customer calls, emails, and chats for technical support. Diagnose and resolve hardware, software, and network issues. Inform customers about product features and limitations. Share knowledge to enhance team performance and customer experience. Adhere...
Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling. Promptly and effectively address customer concerns, including billing issues, insurance claims, and service-related complaints. Accurately record and update patient details in...
Respond to customer questions, concerns, and complaints promptly and professionally. Help customers with order placement, returns, and exchanges. Forward complex issues to the relevant departments when needed. Provide product recommendations tailored to customers' needs and...
Help customers with the claims process, including submitting claims and giving updates on their status. Clarify billing procedures, payment methods, and policy renewal details for customers. Make sure all customer interactions follow industry regulations and...
RCN PH - Neo Career Group
Email & Call support regarding online shopping items, delivery, and item concerns. Other tasks will be assigned from time to time. QUALIFICATIONS: Can speak Korean & English, business level (With Topik level 5-6 certificate is...
