Analyst Full Time Contract Job Vacancies in Call Center / Customer Service

Workforce Management Real Time Analyst

01/18/2025

Salary ₱34,000.00 Monthly

Alabang, National Capital Region

Manpower Core Group Inc.

Key skills Workforce Management Real Time Analyst Management Job title: Workforce Management Real-Time Analyst Work setup: Onsite in Alabang Work Schedule: Shifting Salary: Php 22,000 – Php 34,000 package Start date: ASAP Workforce Management Real...

BPO QA Manager

01/17/2025

Salary ₱68,000.00 Monthly

Cebu City, Cebu

Tasq Staffing Solutions

QA Manager | Cebu | Onsite Responsibilities: - Manage a team of 15-20 quality analysts. - Monitor agents for compliance with established processes, policies and guidelines. - Work with the supervisor and/or team lead to...

BPO Quality Analyst - Healthcare

01/17/2025

Salary ₱35,000.00 Monthly

Cebu City, Cebu

Tasq Staffing Solutions

1. Must have 2-4 years of handling healthcare account. 2. At least 1 year of QA or TL experience 3. Accepts 2nd year college undergraduates 4. Must be willing to work onsite 5. Must be...

BPO Service Desk Quality Analyst

01/17/2025

Salary ₱40,000.00 Monthly

Quezon City, National Capital Region

Tasq Staffing Solutions

Key Skills: Provide detailed feedback to Service Desk representatives based on monitored interactions. Coach representatives on areas for improvement and best practices to enhance customer satisfaction. Analyze data and metrics to identify trends, patterns and...

Quality Analyst

01/16/2025

Salary ₱35,000.00 Monthly

Taguig, National Capital Region

Tasq Staffing Solutions

* Execute Transaction and call monitoring in line with agreed service quality plan. * Provide coaching and feedback to agents. * Perform RCAs and report findings to Operations to develop actions for mitigation. * Identify...

Sentiment Supervisor/ Quality Supervisor - BPO

01/14/2025

Pasig, National Capital Region

ADDFORCE Human Resources Solutions

Qualifications: - Bachelors degree of any course - At least 2 to 3 years of experience as a Quality Analyst Supervisor - Must have experience in scrubbing and deep dive analysis for CSAT/DSAT - CSAT/NPS...

Risk Investigators (Fraud Analyst)

01/14/2025

Salary ₱35,000.00 Monthly

Mandaluyong, National Capital Region

WHR Global Consulting

Fraud Analyst Onsite in Mandaluyong City Rotating Shift Earn up to 40k monthly Job Qualifications: Must hold at least High School Diploma At least one (1) year of working experience in Risk Management or related...

WFM Assistant Manager

01/13/2025

Salary ₱55,000.00 Monthly

Pasay City, National Capital Region

Tasq Staffing Solutions

Responsibilities: - Lead a team of WFM Analyst - Generate long-range and short-term forecast at interval, daily and weekly level. - Create, Update, and Maintain Staffing Model & Resource Plans, publish weekly updates. - Create...

Workforce Management

01/06/2025

city, Cebu

Neksjob

JOB DESCRIPTION ---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- : - Acts as 1st level of escalation of Intraday Analysts...

Quality Analyst

01/02/2025

Cebu City, Cebu

QUESS PHILIPPINES CORPORATION

• Team mentoring, engagement and coaching skills • Clear writing and verbal communication • Demonstrated problem solving skills and the ability to do multi-tasking • Undergraduate - With minimum of 2 years of College Education...