Job Overview: We are looking for dedicated and compassionate individuals to join our growing healthcare team as Customer Service Representatives. You will be the front line in handling healthcare-related concerns...

Key Responsibilities: Answering Inquiries: Responding to customer questions about healthcare services, insurance plans, and related policies. Problem Solving: Identifying and resolving customer issues, such as billing discrepancies, appointment scheduling conflicts,...

Insurance business process outsourcing (BPO) is a service that helps insurance companies manage back-office tasks, such as claims processing, customer service, and data processing. Insurance BPO firms specialize in insurance...

Key takeaways: Call center agents help customers answer questions and solve issues across various channels, including processing payments, assisting with orders, and addressing complaints. The responsibilities of call center agents...