Customer Care Representative
Taguig, National Capital Region
Posted 6 days ago
- Company:
- Metacom Solutions
- Company Description:
- Lexie Staffing & Business Consulting does not collect nor require payment of any amount to facilitate and prioritize job applications.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 10
Job Description
Answering Inquiries: Responding to customer questions about healthcare services, insurance plans, and related policies.
Problem Solving: Identifying and resolving customer issues, such as billing discrepancies, appointment scheduling conflicts, or questions about coverage.
Documenting Interactions: Maintaining accurate records of customer interactions and transactions.
Maintaining Confidentiality: Ensuring compliance with healthcare regulations and confidentiality standards.
Providing Information: Educating customers about healthcare services, policies, and procedures.
Scheduling Appointments: Assisting with booking and managing appointments with healthcare providers.
Handling Billing Inquiries: Addressing questions and resolving issues related to healthcare billing and payments.
- Salary:
- ₱25,000.00 Monthly
