Customer Care Representative

Metacom Solutions
Posted over 30 days ago
Location:
Taguig, National Capital Region
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Bachelor’s Degree
Salary:
25.000,00 ₱ /  Monthly
Job Description
Key Responsibilities:
Answering Inquiries: Responding to customer questions about healthcare services, insurance plans, and related policies.
Problem Solving: Identifying and resolving customer issues, such as billing discrepancies, appointment scheduling conflicts, or questions about coverage.
Documenting Interactions: Maintaining accurate records of customer interactions and transactions.
Maintaining Confidentiality: Ensuring compliance with healthcare regulations and confidentiality standards.
Providing Information: Educating customers about healthcare services, policies, and procedures.
Scheduling Appointments: Assisting with booking and managing appointments with healthcare providers.
Handling Billing Inquiries: Addressing questions and resolving issues related to healthcare billing and payments.
Number of vacancies: 10
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Company Description
Lexie Staffing & Business Consulting does not collect nor require payment of any amount to facilitate and prioritize job applications.
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