Customer Service Representative - Pasay/ Quezon/ Iloilo Cebu
Quezon City, Iloilo City Cebu City, Pasay, National Capital Region
Posted 6 days ago
- Company:
- Gratitude Philippines
- Company Description:
- We At Gratitude Philippines Are Able To Successfully Cater To The Recruitment And Staffing Requirements Of BPO Sector From Onshore To Offshore Locations.We Take Special Care Of Bpo Briefing Process To Gain Maximum Output From The Candidate And Everything The Company Has To Offer. Executive Search Gratitude Philippines Recruitment Services That Help Clients Reduce Cost And Time Associated With Hiring The Right Talent. We Understand That Human Resource Is The Pivotal Element In Success Of Any Business, Thus Our Focus Is On Finding Right Candidates Who Can Contribute To Our Client’s Success. Payroll Management & Staffing Our Comprehensively Vetted Recruitment Process Over 14 Years In The Industry Has Equipped Us To Recruit The Right Candidates For Your Company.Our Pan Philippines Presence And Contract Staffing Facilities Give Unparalleled Access To A Vast Base Of Candidates, Who We Rigorously Screen And Evaluate To Ensure The Right Fit Within Your Organization.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
Responsibilities:
Handle complaints, provide appropriate solutions, and alternatives within the time limits.
Manage large amounts of incoming calls.
Follow communication procedures, guidelines, and policies.
Resolve product or service problems by clarifying customers’ complaints.
Select and explain the best solution to solve the problem.
Required Skills:
Completed 2 years in college/College Graduate w/ 1 year BPO Voice experience (required)
Computer literate.
Available to work shifts, which may include work during evenings, weekends, and public holidays.
Ability to calm irate, anxious, or grieving customers
Additional Notes:
This position will be working with a global analytics and digital solutions company serving industries.
Working Set-up: Onsite
Mondays to Fridays.
Complete details will provide by our Recruiters.
HMO after 3 months plus dependents upon regularization (can cover up to 80 years old)
Night Differential Pay
Performance Based Incentives
Non-Taxable Allowances
Offered salary : xxxxxxx