Customer Care Specialist
Taguig City, National Capital Region
Posted 6 days ago
- Company:
- RecruiterPH
- Company Description:
- Recruiter PH provides recruitment solutions for both contract and permanent positions across a wide range of business skill sets, from graduate entry-level to a professional level. The recruitment consulting service is backed by replacement guarantees if the candidate cannot pass prohibition or the hire is unsuccessful.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 10
Job Description
• Processing e-commerce orders.
• Addressing both business to business and direct to consumer inquiries and requests.
• Provide clear, timely, accurate and professional customer support.
• Communicate complex customer/vendor issues.
• Be helpful and supportive to all other Customer Care Team members.
Required Skills:
• Must have 2-3 years of experience in customer service support in an online, B2B or DTC environment.
• Minimum of Associate degree or equivalent work experience (BPO)
• Intermediate to advanced computer skills.
• Excellent knowledge of Microsoft Office products.
• Knowledge of various CRM software systems such as Salesforce/Service Cloud is a plus.