Technical Support Representative
BGC, National Capital Region
Posted 10 days ago
- Company:
- RecruiterPH
- Company Description:
- Recruiter PH provides recruitment solutions for both contract and permanent positions across a wide range of business skill sets, from graduate entry-level to a professional level. The recruitment consulting service is backed by replacement guarantees if the candidate cannot pass prohibition or the hire is unsuccessful.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 10
Job Description
• Providing technical support and assistance to customers.
• Identifying the root cause of technical issues and finding appropriate solutions to resolve them.
• Communicating technical information and instructions to customers in a clear and understandable manner.
• Providing exceptional customer service
• Resolving technical issues may require collaboration with other departments.
Required Skills:
• Bachelor’ s Degree.
• Techical support or IT Service desk background.
• Experience with SQL, Jira, Salesforce is a plus.
• Technical knowledge is a plus.
• Minimum of 6 months Technical Support experience (BPO or non-BPO industry) is an advantage