Multilingual Service Desk Analyst (Norwegian)

Position Description
Education requirements

• At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor’s/College Degree in any field
Knowledge and skills
• Good written and verbal communication skills in the Norwegian language
• Good computer and IT technical skills
• Solid analytical and problem solving skills
• Good process mapping ability
• Proactive, service-minded, and able to multi-task
• Good interpersonal skills
• Background in IT or Finance or HR

Your future duties and responsibilities:
Experience
• Previous Service Desk experience

Others
• Willing to work in shifts
• Able to work well in a high pressure environment
• Flexible and able to adapt to changes quickly and think conceptually
Required qualifications to be successful in this role:
• Proficient in written and verbal communicate in English and Norwegian language
• Experience in IT, Finance, HR, back-end process administration or customer service is an advantage
• Solid analytical and problem solving skills
• Good IT technical skills
• Proactive, service minded and able to multi-task
• Good process mapping ability
• Willing to relocate in the Philippines
• Amenable to work on a shifting schedule in McKinley Hill, Taguig, Philippines

What do we offer?
• Relocation package for international candidates (including flight and accommodation) on 1st month
• Processing of visa and work permit
• Career development in a multinational company
• Modern working environment
• Cultural interaction
Successful candidates will enjoy these benefits when you join CGI:
• Share Purchase Plan (SPP)
• Profit Participation Plan (PPP)
• Provident Fund
• Leave entitlements
• HMO coverage with acclaimed hospitals and clinics
• Extended HMO coverage
• Group life insurance
• Health and wellness programs
• Member Referral Program
• Special Meal Allowance
• Global Member Assistance Program (MAP)
• Health and Wellness Program
• Oxygen
• Corporate Social Responsibility Program
Skills:
Delivery Support
Implementation Management