Hiring Sales Operations Senior Analyst - J15
Quezon City, National Capital Region
Posted more than 30 days ago
- Company:
- Neksjob Philippines
- Company Description:
- ABOUT US Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology. WHAT WE DO Recruitment Process Outsourcing We take pride in delivering highly efficient candidates at a fast-paced resource recruiting guaranteed one time deployment. Complete your team of experts now! Staffing We dedicate our company in finding only the highest caliber of team that can deliver all the requirements for your project. Web Design & Software Development Our team not only brings life to websites but also is capable of delivering specific requirements accordingly.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
Location: Quezon City
Job Description:
Leadership and Team Development:
Identify and nurture talent, lead, motivate, and coach direct reports for an effective team.
Manage team performance and drive continuous achievement of KPIs.
Operations Management:
Oversee day-to-day operations for consistent quality and productivity across channels.
Ensure performance aligns with relevant metrics or revenue goals.
Communication:
Effectively communicate quarterly strategy and monthly/weekly priorities.
Adjust messaging for different target audiences with concise communication.
Adaptability:
Quickly adapt to changes in workflows, processes, procedures, and product features.
Proactive Problem Solving:
Proactively share bottlenecks and challenges with quantified impact for prioritization.
Clearly outline current performance drivers and actions to improve.
Professionalism:
Maintain a professional and personable demeanor
Job Qualifications:
3 years of BPO experience with at least 1 year in a supervisory role.
1 year of relevant Sales experience (upselling, cross-selling, online sales, or telemarketing).
Open to undergraduates with relevant work experience.
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