MIS Executive (Medical Device) CEBU
Cebu, Cebu
Posted 9 days ago
- Company:
- Gratitude Philippines
- Company Description:
- We At Gratitude Philippines Are Able To Successfully Cater To The Recruitment And Staffing Requirements Of BPO Sector From Onshore To Offshore Locations.We Take Special Care Of Bpo Briefing Process To Gain Maximum Output From The Candidate And Everything The Company Has To Offer. Executive Search Gratitude Philippines Recruitment Services That Help Clients Reduce Cost And Time Associated With Hiring The Right Talent. We Understand That Human Resource Is The Pivotal Element In Success Of Any Business, Thus Our Focus Is On Finding Right Candidates Who Can Contribute To Our Client’s Success. Payroll Management & Staffing Our Comprehensively Vetted Recruitment Process Over 14 Years In The Industry Has Equipped Us To Recruit The Right Candidates For Your Company.Our Pan Philippines Presence And Contract Staffing Facilities Give Unparalleled Access To A Vast Base Of Candidates, Who We Rigorously Screen And Evaluate To Ensure The Right Fit Within Your Organization.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
• College Graduate/UG of 2 years (completed 4 sems) of any field
• Knowledgeable in analytics and has advanced knowledge & usage of MS Excel
• 1 - 2 years experience in a reporting role
• Must have experience using Genesys, PowerBI/VBA/Programming and Macros (working with large data sets)
• Availability: ASAP joiner is advantage
Mandatory Skills
• Advanced knowledge & usage of MS Excel/Advanced Excel, PowerBI/VBA/Programming and Macros (working with large data sets)
• Experience of using Genesys tool
• Good Communication skills
• Flexible for 24x7 shift timings
• open for Split week offs if required
• Strong Analytical and Problem-solving skills. Proven experience analyzing, interpreting and summarizing complex data as it relates to call center technologies
Roles & Responsibilities:
• Proactively interact with multiple internal/external stakeholders on a daily, weekly and monthly basis for requirements and support required.
• Analyze data and reports from various sources and provide actionable insights and suggestions.
• Responsible for generating, maintaining, consolidating and tracking various reports and sending it to customers daily
• Downloading data from client portal & sharing in a specific requested format
• Work as per the client requirement & adapt the changes based on instructions
• Maintaining TAT/SLA of sharing Reports to the Client at all times.
• Prepare Adhoc reports based on the requirements from the stakeholders.
• Identify the opportunities of automating on the reports, snapshots and dashboards using advanced formulae, Macros and other techniques .
• Consolidate, sort, organize and summarize data using basic mathematical operations
• Evaluate current processes and procedures and identify issues along with the solution
• Interpret data and metrics using charts, tables and other graphics in Microsoft Excel (primarily) and PowerPoint