Telemarketer

Makati City, National Capital Region

Posted 7 days ago


Company:: GAIC Manpower Services Inc.
Company Description:: GAIC Manpower Services, Inc. (GAMSI) is a local private outsourcing service contractor duly licensed and registered under the laws of the Republic of the Philippines. It is duly licensed by the Department of Labor and Employment (DOLE) and specializes on janitorial, messengerial, building maintenance, special one time general cleaning and other related allied services. GAMSI’s, organization is composed of professional managers, technical and non-technical staff with well-rounded experience and exposures in their respective field of specialization. Experienced and skilled supervisors man the field operations. Recruitment and hiring of field personnel are administered through rigid screening standards both on theoretical and practical aspects of the job. On-the-job-training is being programmed from time to time to update field personnel on the latest methodologies and techniques. GAMSI is a wholly owned subsidiaries of Gulf Asia International Corporation or (GAIC). GAIC is duly licensed and authorized by the Philippine Overseas Employment Administration as a Private Employment Agency allowed to recruit, hire and dispatch workers for overseas employment. GAIC in turn is a wholly owned subsidiary of EEI Corporation, one of the largest construction companies in the Philippines. GAMSI was established primarily to cater to the local market. It has constantly grown and is now one of the leading manpower service providers in the Philippines.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Primary School
Gender:: Any
Number of vacancies:: 2

Job Description

Telemarketers are professionals who are responsible for talking to potential customers on the phone and selling products or soliciting donations. Their duties include tracking customer contact lists, explaining the benefits or advantages of their services, and obtaining payment information if necessary.

Telemarketer responsibilities include:
Cold calling people using a given phone directory to sell products or solicit donations
Answering incoming calls from prospective customers
Using scripts to provide information about product’s features, prices etc. and present their benefits
Ask pertinent questions to understand the customer’s requirements
Persuade the customer to buy by demonstrating how merchandise or services meet their needs
Record the customer’s personal information accurately in a computer system
Deal with complaints or doubts to safeguard the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and record useful information
Requirements and skills
Proven experience as telemarketer or similar sales/customer service role
Proven track record of successfully meeting sales quotas preferably over the phone
Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Excellent communication and presentation skills
Proficient in English
Skilled in negotiation and dealing with complaints
Persistent and results-oriented
Patient and able to handle customer rejection